TERMS & CONDITIONS
By registering and accepting AL-SUNNAH PERFUMES Terms and Conditions you confirm that you are at least 16 years of age and all information and details provided are your correct, current and complete details. You agree that you will not use the Website for criminal, fraudulent or illegal activity or in any manner which would cause harm or distress to any third party, if we suspect fraudulent account activity or behavior we reserve the right to suspend, restrict or terminate your access to the Website at any time without notice.
If you wish to contact us please either email firstname.lastname@example.org or call us on 07747011223, our offices are open Monday to Friday 9am to 5pm (except English Bank Holidays) Messages can be left outside office hours. Whilst every effort is made to deal with all enquiries within 24 hours during the working week, we do operate an email system so all email will be dealt with in the order received.
AL-SUNNAH PERFUMES . We do occasionally sell damaged items or items without their original packaging (and lid), this is always advertised on the product details and in no way reflects on the quality of the product.
Images are for illustration purposes only and may differ from the actual product received. Colours on some items, in particular (but not limited to), cosmetic items, may vary due to limitations within the photographic process and screen variations.
All stock and prices are subject to availability, items added to the basket may change as you proceed to checkout so please recheck your order before submitting payment.
We accept payment by credit/debit cards: Visa Debit, Visa, MasterCard, Delta or by Paypal,AL-SUNNAH PERFUMES will not be liable for charges or payment processing fees, should they apply, associated to your chosen method of payment.
AL-SUNNAH PERFUMES no longer accepts payment by cheque but if you do wish to order by post please send Postal Orders for the full order amount including postage to AL-SUNNAH PERFUMES 43 purwell lane batley west Yorkshire please ensure you include delivery and contact details.
For our full delivery details and pricing and our returns policy please visit ‘Deliveries exchanges and Returns’
Refunds will be processed via the original payment method, unless otherwise agreed by management.
All prices are in GBP(£)
AL-SUNNAH PERFUMES does not operate a price-matching policy.
The price of a product shall be as stated on the website at the time you place your order except in the case of obvious error. If we discover an error in the price of a product you have ordered, we will not be liable to supply that item to you at the stated price. In this event we will either contact you to confirm your order at the correct price, or cancel your order and ensure all funds are returned.
Orders may be subject to extra security checks at our discretion. This may include confirmation of Credit/Debit card details, PayPal details, or full address details. AL-SUNNAH PERFUMES reserves the right to request payment by an alternative method or cancel any orders if this information cannot be supplied.
In some circumstances, initial postage prices quoted at the time of ordering may not be sufficient to cover actual postage costs. Should this be the case, AL-SUNNAH PERFUMES reserves the right to request payment of the price difference in the postage costs prior to fulfilling and dispatching the order.
AL-SUNNAH PERFUMES reserves the right to cancel or refuse orders at any time, restrict quantities of certain items, or deliver certain orders to the Billing Address only at the discretion of our management.
AL-SUNNAH PERFUMES reserves the right to withdraw, restrict use of promotional codes, and restrict use of promotional codes in conjunction with one another.
Once an order has been placed, AL-SUNNAH PERFUMES are not able to guarantee that changes to an order can be made prior to the order being dispatched.
AL-SUNNAH PERFUMES reserves the right to leave blank any gift cards which are deemed to contain offensive or inappropriate language.
If AL-SUNNAH PERFUMES is unable to fulfil part or all of your order due to stock becoming unavailable we will try to offer an alternative item or we will refund your payment for items we are unable to supply. AL-SUNNAH PERFUMES will not be obliged to offer any additional compensation in any form for disappointment suffered.
You may collect points at AL-SUNNAH PERFUMES
To collect points for a purchase ONLINE ,points must be presented at the checkout before you pay.
To collect points for a purchase online, you simply need to have registered with us online.
You will receive 2 point for every £3 that is spent on qualifying purchases online at WWW.AL-SUNNAHPERFUMES.CO.UK in the United Kingdom. Points are awarded after any relevant discounts or promotions have been deducted from your shopping. Points are awarded only on the final amount you actually pay either online or in-store.
From time to time, we may run special promotions and award additional points. For example, we may increase the number of points that you receive for every £1 you spend, or award bonus points where you receive the points that you would normally be entitled to as well as a specified number of bonus points. We may set a limit on how many promotional points can be awarded to any one account.
If you receive a refund having returned or cancelled a product which awarded you points, then we are entitled to cancel these points from your account. If you exchange the product then we are also entitled to cancel these points, unless you exchange for products with an equivalent points value. If you exchange for products with a lower points value then we are entitled to cancel the balance of the points.
Please retain your receipts. We may request them from you if, for example, you have any queries regarding your points balance, or where we reasonably suspect fraudulent activity or a breach of these terms and conditions.
Double points FAQs
Double points awarded on all items purchased in store and online.
2 points will be awarded for every £1 spent online.
Points will not be awarded on delivery costs or gift wrap and bags.
Points must be linked to your online account for points to be credited to your total balance may not
Triple points will be awarded for any sale made within the stated promotional period.
Due to restrictions shipping certain products to the mainland UK, additional postage costs may be incurred due to the number of products that can be sent per order. Should this be the case, AL-SUNNAH PERFUMES will contact you to advise prior to the dispatch of the order.
In accordance with the Data Protection Act 1988 we do not supply any of your details to a third party, unless you have given AL-SUNNAH PERFUMES express permission to do so.
Any complaints should be made in writing either by post to: AL-SUNNAH PERFUMES ,43 purwell lane batley west Yorkshire wf177qf . Where possible we try to acknowledge complaints immediately but all complaints will be acknowledged within 7 working days, the customer will be informed of all progress.
AL-SUNNAH PERFUMES shall have no liability to you for any failure to deliver goods you have ordered, or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.